Legal
Effective April 20, 2026
River Valley Paint Service (“RVP”, “we”, “us”, or “our”) respects your privacy. This policy explains what information we collect through our website at rvpteam.com, how we use it, and the choices you have. By using our website, you agree to the practices described below.
We collect information you provide directly through our website, including when you submit a contact form, request a quote, or download our capabilities packet. This typically includes your name, email address, phone number, company name, project details, and any files you upload (such as plans or specifications).
We also automatically collect limited technical information when you visit our site — such as your IP address, browser type, device type, referring website, and pages viewed. We use marketing parameters (UTM tags) to understand which campaigns drive inquiries.
We use the information you provide to respond to your inquiries, prepare estimates and proposals, schedule walk-throughs, deliver project updates, send invoices, and communicate about ongoing or future work.
Technical and analytics information is used to improve the website experience, troubleshoot issues, and measure the effectiveness of our marketing.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business — for example, our email service provider, hosting platform, and CRM system. These providers are bound to use the information only to perform services for us.
We may also disclose information when required by law, in response to a valid legal request, or to protect the rights, property, or safety of River Valley Paint Service, our customers, or others.
We retain contact-form submissions, project records, and related communications for as long as is reasonably necessary to provide our services, comply with legal and tax obligations, and maintain warranty and quality records on completed work.
Our website uses essential cookies to keep authenticated sessions active (for example, in our private investor portal) and may use analytics cookies to understand site usage. You can control cookies through your browser settings; disabling them may impact certain features of the site.
You may request a copy of the personal information we hold about you, ask that we correct inaccuracies, or request that we delete your information, subject to our legal and contractual obligations. To make a request, email info@rvpteam.com.
You may also unsubscribe from marketing emails at any time using the link included in those messages.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date noted at the top.
Questions about this Privacy Policy can be directed to River Valley Paint Service, 10023 N Campbell Rd #202, Fayetteville, AR 72701, or by email to info@rvpteam.com or phone (479) 391-4800.